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Contact 211 of Northeast Tennessee, Inc.

Contact 211 of Northeast Tennessee, Inc. is comprised of dedicated staff and caring, compassionate volunteers who selflessly give of their time and resources and are dedicated to the betterment of the lives of others. 

Mission: To provide a helpline, information and referral service, and supporting ministry.

Volunteer Opportunities

What We Do


Comforting those struggling with loneliness, depression and major life changes by listening, encouraging and crisis intervention.  


Our call center support is for locating sensitive support group information, resources to help:

  • Loneliness

  • Abuse

  • Depression

  • Temporary financial assistance

  • Medical direction

  • Support group information

  • Crisis intervention

  • Homelessness

  • And much more


Information & Referral
Connecting people with the services they need by offering information and referrals to local organizations that provide basic needs such as food, clothing, and shelter. Contact 211 maintains an up-to-date database of organizations within the eight-county service area that offer various services and resources to the community.


Reassurance Call Program
Reassuring by providing scheduled, daily calls to the elderly, homebound, and anyone with limited contact with the outside world. If you would like to sign up, or know of someone that may benefit from the Reassurance Call Program, please call us at 2-1-1.




The best part of Contact 211 is the reassurance calls, especially the laughter.

Steve, volunteer

Good For

  • Any Skill Level​

  • Adults and Seniors

  • >18 years

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